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Employee Campground Host

Xanterra Travel Collection
Full Time
Columbia Falls, MT 59912
$2,968 a month
Posted 6 days ago
Job description
Overview:
Now Hiring for a Summer 2023 West Side Employee Campground Host to LIVE. WORK. EXPLORE near Glacier National Park!
At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, and competent people who share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park. You will play an essential role in providing warm and friendly hospitality to all our guests.
Glacier National Park sees over 3 million annual visitors and encompasses just over 1 million acres of largely wilderness area and is known for its seemingly endless acres of rugged and breathtaking landscapes. Glacier National Park was established in 1910 and stands today as a monument to wild natural places. As part of the Crown of the Continent ecosystem, the park includes 175 named mountains, 762 lakes (131 named lakes), 200+ named waterfalls and 26 named glaciers, as well as 1,000 plant species, and hundreds of animal species. Employees can explore the park’s 745 miles of hiking trails, take a bus tour on Going-to-the-Sun Road, or kayak in clear lakes.
The Details:
  • Seasonal position starts in mid-April and extends through late-September 2023
  • Location: West side Xanterra employee campground property, about 7 miles east of Columbia Falls, MT
  • Pay Rate: $1,484.00 bi-weekly
  • Schedule Varies: Average 40-45 hours/week
  • Perks include:
    • Free employee housing (shared cabin or RV site). No Employee Dining Room at location.
    • Free on-site laundry facility and Wi-Fi (limited bandwidth)
    • Free Red Bus and Boat Tours (as available)
    • Free Glacier National Park season pass
    • Exclusive Retail and Dining discounts in Glacier
    • $350 Referral Bonus Program
    • The adventure of a lifetime!

Responsibilities:

The Campground Host is responsible for ensuring campground users (Glacier employees) are knowledgeable of rules and regulations and to assist with assignment and placement of RV’s, campers, and tents in the appropriate campsite. The Host will provide professional and courteous service to employees in a method that ensures exceptional customer service. Hosts are responsible for ensuring all restroom facilities and common areas exceed the high standards for cleanliness at all times. Hosts are responsible for communicating all issues through the appropriate channels and to ensure successful resolution occurs in a timely manner.

  • Establish and maintain positive working relationship with employees and department representatives as needed.
  • Provide professional and courteous service to employees living at the RV Park.
  • Responsible for cleaning shared employee space at RV Park, including employee showers, bathrooms and common areas, with periodic cleanings throughout the day to maintain cleanliness standards.
  • Daily inspections of restrooms for cleanliness, maintenance issues and proper stocking of necessary toiletries. High level awareness of needed supplies and maintenance problems.
  • General landscaping duties including raking, watering and pruning.
  • Report maintenance problems by completing a work order and submitting to the Engineering Department.
  • Assist employees with checking in and checking out in a timely manner.
  • Monitor for appropriate use of the facilities by employees (ie. proper food storage, pets aren’t left unattended or left off-leash, keeping quiet hours, parking at designated sites, etc.) and follow up with employees to ensure compliance of RV Park rules.
  • Report deficiencies, hazardous or unsafe conditions immediately to the appropriate department.
  • Conduct weekly dorm inspections of the cabins.
  • Maximize use of the campsites as to the appropriate sized vehicle for specific sites.
  • Liaise with Human Resources regarding employee issues.
  • Empty garbage, ashtrays, and recycling from shared areas and transport to disposal area.
  • Monitor recyclable containers, common area and food lockers for proper use and capacity.
  • May contact security or appropriate personnel to address rule & regulation violations.
  • Conduct investigations in consultation with the HR Director and issue disciplinary action as needed for violations of company policy.
  • Responsible for adhering to Xanterra’s Ecologix Program.
  • Perform other duties as assigned.
Qualifications: Essential Skills and Knowledge:
  • This position reports to the Director of Human Resources, Glacier National Park Lodges.
    High level of interpersonal communication skills, self-motivation; ability to work independently and problem solve.
  • Dependability – follow directions, responds to management direction.
  • Ability to read, write and comprehend simple instructions, short correspondence, and memos.
  • Knowledge of general work safety practices.
  • Safety and Security – observes safety and security procedures and uses equipment and materials properly.
  • Knowledge of cleaning and sanitizing chemicals.
  • Knowledge of campground operations preferred.
Physical Requirements:
  • Must be able to walk long distances over uneven terrain and climb stairs in all types of weather conditions.
  • Must be capable of lifting objects and push and pull items weighing up to 70 pounds.
  • Frequent standing, bending, kneeling, crawling for extended periods of time are required.
    Repetitive motion of arms, wrist and hands while cleaning.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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