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Call Center Agent

Moove In Self Storage
Full Time
York, PA 17401
$20 - $22 an hour
Posted 4 days ago
Job description

Moove In Self Storage is seeking a full time Call Center Agent based out of our home office in York, PA.

The Business:

Moove In Self Storage (MISS) is a locally owned and operated storage portfolio with locations in Pennsylvania, Maryland, New York, New Jersey, Iowa, Connecticut, and Massachusetts. We are growing and expanding into new and existing markets. Learn more at www.moovein.com.

The Role:

As a Call Center Agent, your role is to make doing business with us easy. We are looking for this person to sell the Moove in brand and space to complete rental agreements over the phone. You will be responsible for answering incoming calls from potential customers and making outgoing calls to customers who have inquired previously. You will represent our company with a positive attitude, willingness to help tenants and customers and the eagerness to learn and do your best every day while presenting yourself in a professional manner at all times.

Position Requirements:

· Receive a high volume of inbound calls

· Create a positive experience for our customers to feel comfortable renting over the phone

· Make outbound calls to potential and existing clients

· Efficiently enter accurate and detailed records of customer interactions and actions taken

· Achieve productivity standards and goals set by the company while maintaining high quality calls and following expected call flows and scripts

· Communicate and work effectively with all team members and supervisors

We are seeking someone who thrives in an environment of growth, change, and creativity with each day being a little different from the last. We’re also looking for someone who likes and is capable of working independently. This role has a 5-day work week, with rotated Saturday’s as needed.

We look forward to hearing from you,

The Moove In Self Storage Team

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Weekend availability

Ability to commute/relocate:

  • York, PA 17401: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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